Recent Posts

The Customer Is Always Right

This week, I’ve come to realize that some companies are in trouble because they forgot a simple principle that made many enterprises successful: That the customer is always right. I’ve been dealing with customer service people who apparently thought the customer was always wrong. I pray you don’t have to …

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What You May Have Missed Over the Holidays

First off, our condolences to the Travolta family. Sixteen-year-old Jett Travolta died in the Bahamas on Friday and an autopsy was completed on Monday. Also this evening, Newt Gingrich will analyze the fighting in Gaza, a big challenge for Barack Obama, who is getting hammered by his own party these …

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Divorce Judge Orders Religious Woman's Kids Sent Back to Public School

A North Carolina judge presiding over a bitter divorce case has ruled that three home-schooled children must start attending public school — a decision their mother angrily says was based on her religious beliefs. Wake County Judge Ned Mangum granted Thomas and Venessa Mills joint custody of their children — …

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